Terms of Service

1. Service Description

ConsultEdge provides AI-powered resume scoring and transformation services designed for consulting career applications. Our service uses artificial intelligence to analyze, score, and rewrite resume content. The output is generated by AI and should be reviewed by you before use.

2. AI-Generated Content Disclaimer

Important: All resume transformations are generated by artificial intelligence. While we strive for high quality, you are solely responsible for reviewing and verifying all AI-generated content before submitting it to employers or recruiters.

ConsultEdge does not guarantee any specific hiring outcomes, interview invitations, or employment results from using our service.

3. Your Content & Intellectual Property

• You retain ownership of all resume content you upload and the AI-transformed output.
• By uploading your resume, you grant us a limited license to process it through our AI service for the sole purpose of providing the transformation.
• We do not use your resume content for any purpose other than delivering the service to you.

4. Acceptable Use

You agree not to:

• Upload content that is fraudulent, misleading, or contains false credentials
• Use the service to generate resumes with fabricated experience or qualifications
• Attempt to abuse, overload, or interfere with the service
• Share your account credentials with others
• Use automated tools to submit bulk requests without authorization

5. Account & Data

• You may delete your account and all associated data at any time from your dashboard.
• We reserve the right to suspend accounts that violate these terms.
• Data handling is governed by our Privacy Policy.

6. Payments, Credits & Refunds

• Credits never expire and remain available in your account indefinitely.
• Credits are non-transferable -- they are tied to your account and cannot be moved to another user.
• Credits are non-refundable once used to unlock a resume transformation.
• Unused credits: If you purchased credits but have not used any, you may request a full refund within 7 days of purchase by emailing consultedge.help@gmail.com. We will process refund requests within 5 business days.
• Partial use: If you have used some credits from a bundle, we will refund the unused portion at the per-credit rate of the bundle purchased.
• Technical issues: If a transformation fails due to a technical error on our end, the credit will be automatically restored to your account.
• Account deletion: If you delete your account, any unused credits are forfeited and cannot be refunded.
• Taxes: All applicable taxes are included in the displayed price and handled by our Merchant of Record.
• All payments are processed securely by our Merchant of Record, Dodo Payments. We do not store your card details.

7. Limitation of Liability

ConsultEdge is provided "as is" without warranties of any kind. We are not liable for any damages arising from the use of our service, including but not limited to lost opportunities, hiring decisions, or career outcomes. Our total liability is limited to the amount you have paid for the service.

8. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or the use of the service shall be subject to the exclusive jurisdiction of the courts in Bangalore, India. You must be at least 18 years old to purchase credits or use the paid features of this service.

9. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms. We will notify registered users of significant changes via email.

10. Contact

For questions about these terms, contact us at consultedge.help@gmail.com.